Success-enhancing

PR strategy: PR as an integral component of growth and corporate strategies

PR can be a very powerful and effective tool. Provided that the PR strategy isn't done in isolation, but is closely integrated into the overall corporate strategy. Sounds logical, but the fact is that in many companies, PR is still seen as a tactical tool. As a result, the PR department is often organised separately from sales and marketing. The result: the PR strategy is disconnected from the overall direction of the company.

We see ourselves as bridge builders between PR, marketing, sales, customer service and HR.

When applied and used correctly, PR can have an impact on all key strategic areas and issues:

Brand management:

A well-thought-out, long-term PR strategy is an effective tool for credibly anchoring brand values and corporate DNA in the public eye.

Customer loyalty:

Positive press coverage, clear messages, visionary management ideas and a clear corporate strategy are confidence-building measures for both existing and new customers.

Sales:

Whether you are targeting new industry and customer segments, launching new products or expanding into new regions and countries, PR opens doors and helps you get your message across with a targeted content strategy and the right journalists and media.

Product marketing:

If the PR strategy is well synchronised with the product strategy, a brand can successfully address relevant topics long before the actual product launch and thereby establish credibility. Launch strategies ensure that leading media outlets and multipliers report extensively on the product launch.

Change & transformation:

Whether you're dealing with digital transformation, the energy transition, e-mobility, sustainable business models or changing consumer lifestyles, brands and companies are constantly changing. One of the key tasks of PR strategists is to highlight and demonstrate agility, transformation and innovative strength.

Employer branding & recruitment:

A positive corporate culture is a key guarantee of a successful company. And PR is an effective tool for authentically communicating the values, purpose and culture of the company.

Are you looking to revamp or finetune your PR strategy? You're in good hands with us:

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What are the hallmarks of a successful PR strategy?

A successful PR strategy is unique:

“We are the leading provider of” – if you start like this, you've already lost. Because your competitors will be saying exactly the same thing. PR doesn’t thrive on empty phrases. PR thrives on authentic, distinctive and irreplaceable content. Accordingly, your PR strategy should convey the core of your company, your brand and your products.

A successful PR strategy is measurable:

You can't improve what you don't measure. This bit of wisdom also applies to PR. A PR strategy is successful when it demonstrably contributes to overarching business goals, such as image change, product launches, reputation management or exploring new sales markets.

A successful PR strategy is integrated:

No power to silos – a PR strategy can only be successful if it goes hand in hand with the marketing and sales strategy. The boundaries between paid, earned and owned are fluid. A channel and content strategy aligned with a company's business objectives ensures a well-rounded overall message and a consistent corporate and brand image.

A successful PR strategy is realistic:

“We want to be synonymous with an entire product segment, like Tempo or the VW Golf – but without the budget and within a week.” It may sound a little cynical, but objectives need to be ambitious yet realistic. PR isn’t a sprint, but a long-distance race that takes a company forward step by step.

A successful PR strategy is bold:

If you follow the beaten track, you won't leave your own mark. For your PR strategy, this means: be daring, be striking, be opinionated, be controversial. Why not combine PR with guerrilla marketing and become the buzz of the day? Anyone can be boring.

A successful PR strategy is data-driven:

Systematically evaluating stories, messages and topics helps to repeat successes, correct failures and optimise your PR and content strategy step by step.

A successful PR strategy is more than just media relations:

Unfortunately, most PR strategies are limited to print and online media. But public relations is so much more than media relations. The public and relevant target groups can be reached through various channels. A smart PR strategy should therefore take events, trade fairs, forums, social media and influencers into account.

Would you like to learn from brands such as Audi, ABB or Amazon?

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PR strategy: Our starter package – 9,900 EUR

Are you seeking to align your PR more strategically and looking for an external sparring partner? Then book our PR strategy package for 9,900 EUR plus VAT, consisting of a kick-off meeting (virtual), analysis of your current positioning (DNA, USPs, brand), competitive analysis, review and evaluation of topics and messages, development of strategic cornerstones and discussion of the results.

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Things to know on the topic of PR strategy

In the past, it was enough to send out a few press releases to the distribution list and the PR campaign was done. Things have changed fundamentally. After all, there are now a vast number of traditional and digital channels that need to be managed.

Whereas a letter, stamp or fax used to suffice, today considerable resources in terms of capital, time and personnel are required to manage an entire analogue and digital PR channel universe.

This calls for clearly defined communication goals so that all PR activities can be aligned accordingly. The starting point is a PR strategy that builds and maintains a positive corporate reputation, prepares for potential crises and responds to them.

This requires a detailed analysis and definition of the target groups in order to establish consistent, coherent communication – with all messages and measures presented in a uniform, clear manner throughout.

Developing such a targeted, efficient, effective and measurably successful PR strategy is a task that we at the Ruess Group have been successfully taking on for renowned national and international companies for more than 15 years.

The first part of a successful PR strategy: Clear objectives and direction

Every successful PR strategy is based on clear objectives and direction. This is the foundation for all communication activities. And for good reason. Without clearly defined goals, any measure quickly becomes vague and ineffective.

A precise definition of goals helps orient the PR strategy towards the desired results. Whether your goal is to increase awareness, improve your image or promote customer loyalty.

Furthermore, a clear focus on objectives helps ensure that expensive resources are used in a targeted manner. In times of scarce resources, a strategic focus ensures that funds are only used where they will have the greatest impact.

This prevents wastage and increases your return on investment. At the same time, the consistency of your communication improves. This is especially important at a time when companies communicate across many channels and platforms.

The consistent image that emerges when all communication measures are geared towards a single goal also strengthens the target groups' trust and credibility in the company's messages.

What's more, a targeted PR strategy makes it easier to measure success. Clear goals enable clear and measurable criteria and KPIs, which can then be used to evaluate the success of the communication measures at a later stage.

This also allows the company and its PR agency to continuously improve and adapt the strategy in order to achieve the previously defined goals in new and better ways.

The second part of a successful PR strategy: Effective resource allocation

Effective resource allocation is essential to any PR strategy. It ensures that the available resources are used in the best possible way to achieve the desired communication goals.

Careful planning and allocation of resources allows measures to be initiated where they will have the greatest impact. This avoids wasted effort and maximises effectiveness.

By placing messages in the relevant media channels, a company can reach its target groups more effectively than if it communicates randomly, without consideration and with little strategy across different channels.

Effective allocation of resources also enables better planning and prioritisation of PR activities. This in turn helps ensure that important projects and campaigns are implemented within the predefined budget.

Finally, targeted resource allocation also helps increase return on investment (ROI). This is because focusing on measures with a high impact optimises the total amount of resources used.

The third part of a successful PR strategy: Reputation management

 

Reputation management is a key component of any PR strategy, as a company's reputation is a decisive factor in its long-term success, resilience and competitiveness.

A positive reputation creates trust among stakeholders (customers, investors, employees, the public). This trust then becomes the best foundation for strong, sustainable business relationships.

A targeted PR strategy helps build such a positive image by developing, implementing, placing and, most importantly, maintaining consistent, credible and authentic communication measures.

After all, we are talking about nothing less than actively communicating the company's values, mission, vision, purpose and all the positive news and successes that surround them. In short, it's about the soul of the company.

Another important aspect of reputation management is crisis prevention and management. After all, no company is immune to crises, whether they are caused by internal missteps, external attacks or simply unforeseen events.

To this end, strategic PR consulting develops preventive measures and crisis plans to be prepared for potential threats. This enables a quick, transparent and effective response in the event of a crisis.

Furthermore, effective reputation management contributes to differentiation in the market. Especially in a highly competitive environment, a strong, positive reputation can be exactly the criterion that attracts and retains customers, talent and investors.

The fourth part of a successful PR strategy: Crisis prevention and management

As previously mentioned, crisis prevention and crisis management are also fundamental components of a PR strategy. Crises have the potential to significantly damage a company's reputation and jeopardise its business success in the short or even long term.

A well-thought-out crisis prevention strategy helps identify risks early on and take measures to minimise these dangerous situations and, in the best case, avoid them altogether.

Proactive planning, regular risk analyses and constant monitoring of all communication channels serve to identify potential sources of crisis and immediately initiate appropriate preventive measures.

If such a situation does arise, effective crisis management is vitally important. To this end, PR consultants should develop detailed crisis plans in advance that define communication channels and response protocols.

Quite simply, this enables fast, coordinated and transparent responses that prevent panic and misunderstandings. It also ensures that all relevant information reaches the relevant stakeholders quickly and accurately.

Only strategically well-prepared, transparent and honest communication can help maintain the trust of the public and customers. To achieve this, communication channels need to be established and messages at least considered.

Effective crisis prevention and management also promote a company's long-term resilience. Companies that learn from crises and adapt their PR strategy are better equipped to master future challenges.

The fifth part of a successful PR strategy: Understanding and addressing target groups

Understanding the target group and addressing it in a targeted manner are at the heart of any successful PR strategy. This ensures that all communication measures are precisely tailored to the needs and expectations of the target groups.

Only an in-depth understanding of the respective target groups enables the development, implementation and use of appropriate messages that directly address the recipients and touch them emotionally.

In this detailed analysis of the target groups, the company and the PR agency supporting it identify the demographic, psychographic and behavioural characteristics of the target group and its personas.

In short, this is precisely the information and assessments that are decisive for developing tailor-made communication content and using the right language, tone, emotive images and relevant topics.

In this respect, a precise target group analysis increases the likelihood that the PR strategy and its messages will be received positively and greatly enhances the effectiveness of the communication measures.

At the same time, a sound understanding of the target groups also helps to select the appropriate communication channels. This is because different target groups prefer different media, be it social media, traditional media or events.

A well-thought-out PR strategy ensures that messages are disseminated via the channels that best reach the target groups. This not only increases the success of the measures, it also ensures budget effectiveness.

Furthermore, addressing target groups in a targeted manner promotes interaction with them. After all, leads who feel that they are understood are much more willing to interact with the company and build a relationship.

Ultimately, a focused approach to target groups also enables better success monitoring. After all, every piece of feedback is valuable information for evaluating communication measures and continuously improving them.

The sixth part of a successful PR strategy: Sustainability and long-term thinking

Sustainability and long-term thinking are becoming increasingly important for PR strategy. They ensure the success and consistent reputation of a company. Without a long-term perspective, PR measures remain random and inconsistent.

In contrast, a sustainable and long-term PR strategy aims to convey consistent, clear and coherent messages that build and strengthen stakeholder trust and loyalty.

A long-term focus also ensures that the company can maintain a stable and reliable relationship with its target groups. This is important because contradictory or short-term measures can seriously disrupt this relationship.

However, sustainable PR also means that companies have to take their social, environmental and economic responsibilities seriously and live by them. Especially in everyday life. Only then can it be credible.

A long-term PR strategy enables the company and its PR agency to continuously learn from all PR activities and optimise them on an ongoing basis.

Through long-term monitoring and analysis, companies can also identify trends, respond to changes in the market and continuously adapt their strategy. This then leads to a more robust and resilient PR strategy.

The seventh part of a successful PR strategy: Consistency and coherence

Consistency and coherence are essential for a PR strategy, as they form the foundation for credible and trustworthy communication.

Consistency means that a company's messages are consistent across all channels. Coherence means that they must fit together logically to convey a uniform image.

This consistent communication strengthens trust among the target group, as they can rely on the information being reliable and true. This is especially helpful for building long-term relationships.

Uniformity also strengthens brand identity, as a clear image with logical, consistent and appropriate messages ensures that the company is clearly positioned and becomes unmistakable.

Coherence also plays an important role, as it ensures that all communication measures are coordinated and present a consistent overall image. Only a coherent PR strategy ensures that all measures are logically interlinked.

The eighth part of a successful PR strategy: Measurability and performance reviews

Measurability and performance monitoring are the icing on the cake for any PR strategy. They enable you to evaluate and continuously improve the impact and effectiveness of individual communication measures.

This requires clear KPIs to determine the return on investment (ROI) of PR activities. These include media reach, engagement rates, website traffic and sentiment analyses.

This allows the progress of PR measures to be monitored and ensures that resources are used efficiently. And – most importantly – it prevents time and money from being wasted on ineffective measures.

Success monitoring also promotes transparency and accountability. This is because companies can provide their stakeholders with clear evidence of the added value of PR activities.

This strengthens the trust of everyone involved – from executives to investors – and supports long-term planning and budgeting on the part of the PR consultancy.

Conclusion: There is no way around a well-thought-out PR strategy

PR has the task of conveying a consistent image of a company, its messages and its products. This calls for a PR strategy that puts everything into a content and budgetary framework.

A consistent PR strategy is key to building trust in a company by promoting transparent and honest communication. This helps establish a solid foundation of trust among the target audience.

In addition, long-term relationships with journalists, influencers and the community are built through ongoing interactions, which creates additional trust and pays off in terms of business success.

A consistent PR strategy ensures that the company is perceived as reliable, transparent and committed. In other words, it lays the best foundations for a long-term positive reputation.

This is what we at the Ruess Group have been working towards for more than 15 years. For large and small companies, for big names and those who want to become big names – and for everyone who knows that you can never do business without the right strategy.