What is Shopware?

Finding a suitable e-commerce platform is more challenging than internet articles suggest. First, you must set your goals and look at the possibilities available. And this takes time. Once this is clear, you can start preparing yourself or looking for the most capable leader for your business strategy.
Before we dive into the pros and cons of Shopware, let's look at this platform's history. Shopware dates back to 2004 and is of German origin. It was founded by two brothers, one developer and the other designer, Stefan, and Sebastian Hamann. Their mission was to allow every Shopware merchant to create the most personalized look possible.
Although a lot has changed over the years, the core of this platform has remained the same. Shopware is (so far) a perfect blend of technology and design, just like the founding brothers.
Although it is older than other similar platforms, it only recently became known outside the borders of Germany and Europe. Despite that, more and more big companies are choosing to create an online store using Shopware today. So, let us tell you why that is.
The most famous Shopware features
Customer streams
Filters can be used to sort users into categories. Users will receive different content depending on their interests and previous internet behavior. Customer streams can be configured to display relevant content to the customer.
Product streams
You can choose items and manually link them to the main product. Product streams appear in important places in your store, like the pre-footer of your product page. These are category pages or product detail pages. This feature has an automatic update option.
Drag and drop method
You can edit the page, title, and content using the drag-and-drop method. With this feature, you can create regular e-commerce pages as well as pages customized to increase sales. You can move different components, such as products, banners, and media.
Shopping Worlds
This feature makes it easy to create impressive landing pages, product presentations, and marketing campaigns - all by yourself. Shopping worlds can help you capture customers' attention, take them into the emotionally driven stories that will end in a purchase, and on every display or device, there is.
Numerous Shopware Extensions
The extension library is set in categories offering various functions. Extensions aim to provide a way for merchants to expand the standard Shopware functions. All installed extensions will be easy to manage via the extensions manager.
Training and courses
Shopware guides, resources, and training options are made to assist you in getting started with the platform, brushing up your skills in some particular field, or just training you for a new extension. Some Shopware tutorials offer certificates for finished sessions.
Shopware community
A significant advantage of Shopware is the active, supportive community. Customers and developers help each other by sharing information and answering questions in forums and articles.
Integrated ERP solution
In cooperation with Pickware, in some paid Shopware plans, you can use Pickware. Pickware is an ERP solution that enables the connection between the checkout system and warehouse management, which can be extremely helpful if your business is growing.
Multiple Stores
Shopware offers the ability to manage multiple stores simultaneously. Every shop can follow an individualized experience based on product streams that respond to the shopping behavior of shoppers. All you have to do is create product groups, and when a potential shopper selects a particular filter - a personalized product stream will display.
Stored Shopware Master Data
Shopware, as an e-commerce platform, stores all the information about your company provides to its system. All collected information about one shop is called Shopware master data. They usually include addresses, phone numbers, emails, and other information you added to the Shopware registration form.
Self-management
The self-managing mode on Shopware can automate many everyday tasks that must be carried out on an e-commerce website. If you're a small shop merchant, this option will make managing and maintaining your business much more manageable.
25+ different languages
Shopware is built to be multilingual. This feature allows you to include various languages for users to choose from, as well as the currency following that language shown for all products on your online shop. This feature allows you to enter new markets with a page adapted to the language and currency of each country.
Shopware advantages that are valued the most
Actually, if we speak about the latest version (Shopware 6), we have an online shop platform offering an ever-increasing user base, a flexible and easy-to-use interface, and admin-friendly solutions where complexity is not necessary.
Let’s go through the top 10 advantages of Shopware:
01: It’s really, really easy to use!
When you say Shopware, we hear “ease of use.” Let’s start with the control panel - concise, simple, and intuitive. Intuitive menu, excellent organization of the picked features.
Shopware allows its users to define and optimize selling flows with various configurations BUT without the need to write a single line of code.
And it’s true what they say - you won’t need web designers or web developers to create your first online shop.
02: It can be cloud-based!
You can use Shopware as a cloud-based solution or as a self-hosted platform. Having your shop set on the cloud has its benefits. First of all, we’re talking about a high degree of security and availability. You will be able to manage your shop no matter where you are, and all hostings, updates, and maintenance will be managed by Shopware.
03: Flexible, but not complicated!
Shopware 6 is designed with e-commerce in mind, where flexibility and the ability to adapt are fundamental to an everyday-evolving market. The best thing is that flexibility doesn't come at the expense of complexity. So, if you want a small e-commerce shop at first but then change your mind and scale your business to the platform for the large brand, you're covered with Shopware.
04: Made to scale!
As we mentioned, this platform is made for growth. Let's presume that our small Shopware online shop will evolve over time into a large, famous e-shop. We will be expecting that its features, capacities, and options will expand as well. And it actually will. No tricks.
05: Customer focused!
Actually, the main idea for Shopware was the perfect customer experience, every time. There is no shame in always prioritizing user experience, if you ask us. Happy customers are that factor that can launch your business in the blink of an eye, and Shopware will follow that speed easily.
Today, user experience is essential to ensure better positioning on Google and increase users’ time on the page (significantly increasing the chance that they will make a purchase).
06: SEO friendly!
Yeah, having an eCommerce website that runs like a clock is nice, but are we on the first page of search engine results? We might be, actually. Shopware prioritizes search-engine optimization, knowing that a greater degree of organic visibility for your shop is crucial. Starting from URLs and metas, through the landing pages and optimized product descriptions, SEO built-in tools with fine settings will be more than enough for you to set it all alone.
07: Self-management is possible!
Hosting your Shopware shop by yourself gives you a chance to take control of your traffic and get a better idea of who your potential customers are. Nevertheless, if you need to become more familiar with coding or web hosting in general, you will need to find a web host that can offer you the hosting you need.
08: Speaking Omnichannel!
Shopware is designed to be the hub of all retail operations regardless of channel. So with the Shopware e-commerce platform, you’ll reach customers on multiple levels through omnichannel. Let’s say it operates on the motto “Sell wherever your customers are.”
09: Combining commerce and content!
This CMS, called Shopping Experiences, consists of predefined blocks offering endless combinations between texts, images, commerce components, and videos.
Every block will be responsive by default, and you will have no problem adapting it to the specific sales channel.
10: Offers open-source tools!
Shopware offers open-source tools that will allow you to create a professional online shop on your own. With Shopware, you can launch your eCommerce business project without investing in licenses and development tools you might be using only for a season.
The disadvantages
Once we list all advantages, you really don’t expect disadvantages to lead you to reconsideration. Actually, disadvantages, in this case, come as limitations:
- Some Shopware plans can be pricey. Consider your yearly budget before deciding on a plan. If you’re planning to scale up, this investment would be expected, but if that doesn’t happen, you need to prepare for that scenario as well.
- The free edition of this platform offers only basic features (that means no additional support channel and no CMS extensions).
- Premium plugins are charged extra. But that’s not a surprise, right? According to Shopware, there are more than 3,500 free and paid plug-ins to choose from.
- Poor accessibility of functions for social media in the shop system in a free Shopware plan. But, if you notice you really need them, social media customizations can be purchased additionally.
- Shopware is beginner friendly, yes, but the support from IT is required.
Top 10 Shopware extensions
Shopware - an eCommerce platform that is versatile, intuitive, and built to manage thousands of products, has a large number of merchants opting to customize their online shop with extensions. The benefits of choosing between Shopware, however, don’t stop here. Highly adaptable to any business needs, merchants can choose from thousands of extensions to turn an ordinary eCommerce website into something highly performant.
- Custom Template Manager (template code editor that extends the current storefront or document)
- Migration Assistant (forms a connection between a data source and Shopware and guides you sequentially through the migration process)
- Mailchimp (helps you create compelling email campaigns and personalized product recommendations, track and measure business ROI, segment customers, and more)
- Soundcloud - (gives you a chance to offer multiple shipping methods. It automatically connects to all major carriers. You can automate delivery, collect orders, send tracking notifications, and automate the return management process)
- Magento Migration Profile (when switching from Magento to Shopware, this plugin will migrate your shop data easily)
- Stripe (for accepting payments from mobile devices. This also includes all debit and credit cards in over 135 currencies, Apple Pay for Web, Google Pay, and other local payment methods)
- CleverReach® (email marketing tool that allows easy and fast direct communication with your customers)
- SEO Professional (plugin that combines various SEO settings/optimization in only one plugin)
- Security (contains all the necessary features to protect against security vulnerabilities and secure your online store)
- Shopware Markets (connect your online shop to eBay and Amazon marketplaces while transferring the data, processes, and information)
Why is Shopware so popular?
Is Shopware suitable for my business?
Final thoughts
Shopware is an excellent platform for starting your online store, whether you are a large, medium, or small company. With this platform, your site will look beautiful, because you have a lot of themes and features at your disposal. Marketing extensions offer the opportunity to promote products and attract new customers. So, it can be said that Shopware is a fully customizable platform. With Shopware, you can increase customer loyalty and sales with minimal investment.
You don't need to be afraid that by choosing Shopware, you will make the wrong choice and set your business back. On the contrary, you can only prosper. Using all the possibilities and flexibility of this platform in the right way will help you see how your business grows, and combining strategic marketing consulting along the way can mean only one thing for you - Growth.
Your goal is not just to sell products.
The most challenging part is to acquire and keep customers and, most importantly, to justify their trust in you. Your focus should be solely on them, on customers. One thing is for sure - Shopware has caused a stir in the industry and stands shoulder to shoulder with the competition.
Your contact person
